Arena Media – Online Trackers™
The Big Society approach seems to be stretching across the private, public and third sector environments, and consequently measuring and accounting for involvement, opinion and impact has never been more important.
Now Arena Media’s proven Online Trackers are available to offer all of the above, as well as Value for Money whether your organisation is interacting with communities, memberships or customers.
By ‘proven’ we are referring to our Tracker experience over the last 4 years, having helped over 50 Tracker users access the ‘real time’ involvement, opinion and impact records of more than 1M people.
Features and benefits include the following, but with our nationwide offer of FREE demonstrations, why not call us on: 01603 813911 or e-mail: mark@arenamediaservices.co.uk?
General headline features and benefits include:
· Real-time dashboards, cross-tabulation facilities for data ‘drill-down’ and interrogation
· Survey fatigue monitor (prompting a change in survey method, for example, from postal to SMS
· Multi-media interface capabilities (SMS – postal – telephone – internet/e-mail)
· Paper to dashboard facilities (scanning and loading application forms and survey responses)
· Voice recognition for moving free-text handwriting from postal responses into an online archive
· E-mail and SMS two-way communication centre
· Diversity monitors for both activities and opinion/feedback
· Impact Assessment module
· Telephone Survey module
· Benchmarking where applicable and appropriate
· and much more....
Increasingly, many community-minded service providers need to be able to measure the return on their investment both socially and financially. But, they also need to measure the return enjoyed by their customers or members.
Arena Media’s Online Trackers enable them to do this, but crucially to also choose between total outsource to total in-house management of the system provided.
Our Online Trackers also provide crucial information to Boards and external funders, as they make decisions about where best to invest highly valued resources.
For a free demonstration at your offices, please call Mark Overton: 01603 813911 or e-mail: mark@arenamediaservices.co.uk. All that's needed is approximately 1 hour and internet access.